Privacy Policy

This Privacy Policy explains how Sounds Of The Summer Ltd (“we”, “us”, “our”) collects, uses, stores and protects your personal data when you use our website, purchase tickets, sign up to our mailing lists, enter competitions, participate in our events, or otherwise interact with us.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Company Name: Sounds Of The Summer Ltd
Registered Office: [INSERT REGISTERED ADDRESS]
Jurisdiction: England and Wales

For data protection enquiries, please contact:

Email: [INSERT PRIVACY EMAIL ADDRESS]

Sounds Of The Summer Ltd is the data controller responsible for the personal data we collect and process.

2. Personal Data We Collect

Depending on how you interact with us, we may collect the following personal data:

Information You Provide

  • Name

  • Email address

  • Mobile telephone number

  • Billing and payment information where applicable

  • Ticket and booking information

  • Postal address where required

  • Information submitted through contact forms or enquiries

  • Competition or promotional entry information

  • Any other information you voluntarily provide to us

Information Collected Automatically

When you use our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages visited and interactions with the website

  • Referring websites

  • Approximate location information

  • Website usage and analytics information

  • Cookie and similar tracking information

We do not knowingly collect personal data from children under the age of 16.

3. How We Collect Your Data

We may collect personal data when you:

  • Visit or use our website

  • Purchase tickets or merchandise

  • Register for an event or activity

  • Contact us via the website, email or other communication channels

  • Sign up to our mailing lists

  • Enter competitions or promotions

  • Interact with our social media channels

  • Use services provided by our ticketing, payment, marketing or event partners

  • Browse our website through cookies and analytics technologies

Where another organisation processes your information on our behalf, that organisation may also collect information in accordance with its own privacy policy.

4. How We Use Your Data

We may use your personal data to:

  • Process ticket purchases and bookings

  • Provide information about events and services you have requested

  • Respond to enquiries and communications

  • Manage customer accounts where applicable

  • Send booking confirmations, event updates and important service information

  • Administer competitions, promotions and other activities

  • Manage mailing lists and memberships

  • Send marketing communications where you have provided the required consent

  • Improve our website, events, services and customer experience

  • Understand how our website and marketing campaigns are used

  • Maintain website and system security

  • Prevent fraud and misuse

  • Meet our legal, regulatory and contractual obligations

5. Lawful Basis for Processing

We will only process your personal data where we have a lawful basis to do so under UK GDPR.

These may include:

Consent – where you have given clear permission for us to process your personal data for a specific purpose, such as receiving marketing communications.

Contract – where processing is necessary to provide a service you have requested, such as processing a ticket purchase.

Legal obligation – where we are required to process or retain information to comply with the law.

Legitimate interests – where processing is necessary for our legitimate business interests, such as operating, improving and securing our website and events, provided these interests do not override your rights and freedoms.

6. Marketing Communications

Where required by law, we will only send marketing communications by email or SMS where you have provided the appropriate consent.

Marketing communications may include information about:

  • Sounds Of The Summer events

  • Ticket releases and event announcements

  • Competitions and promotions

  • News and updates

  • Related products, services or experiences

You can withdraw your marketing consent at any time by:

  • Clicking the unsubscribe link included in our emails

  • Following the opt-out instructions provided in SMS messages

  • Contacting us directly using the details provided above

Withdrawing marketing consent will not affect the lawfulness of processing carried out before you withdrew your consent.

We do not sell your personal data.

7. Ticketing, Payments and Third-Party Services

Where applicable, ticket purchases, payments, email communications, analytics and other services may be provided by trusted third-party providers.

These providers may process personal data on our behalf or act as separate data controllers depending on the service they provide.

Examples may include:

  • Ticketing platforms

  • Payment providers

  • Website hosting providers

  • Email marketing platforms

  • Analytics providers

  • Customer relationship management platforms

  • Event management providers

We take reasonable steps to ensure that organisations processing personal data on our behalf provide appropriate security and comply with applicable data protection requirements.

8. Sharing Your Data

We may share personal data where necessary with:

  • Service providers acting on our behalf

  • Ticketing and payment providers

  • Website and hosting providers

  • Email and SMS communication providers

  • Analytics and advertising providers

  • Professional advisers

  • Regulators, law enforcement agencies or other authorities where legally required

We will only share personal data where there is an appropriate legal basis for doing so.

We do not sell your personal data to third parties.

9. International Data Transfers

Some of our service providers may process personal data outside the United Kingdom or European Economic Area.

Where personal data is transferred internationally, we will take appropriate steps to ensure that suitable safeguards are in place in accordance with applicable data protection legislation.

10. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Make the website function correctly

  • Remember preferences

  • Understand how visitors use the website

  • Measure website performance

  • Improve our services

  • Support marketing and advertising activities where applicable

Where required, we will ask for your consent before placing non-essential cookies on your device.

Further information about the cookies we use and how you can manage them can be provided in our Cookie Policy.

11. Photography, Video and Event Content

Sounds Of The Summer events may be photographed, filmed or recorded for promotional, marketing, social media, press and archival purposes.

By attending one of our events, you may appear incidentally in photographs or recordings captured as part of the event.

Where appropriate, we will provide signage or other information at events to make attendees aware that photography and filming may take place.

If you have concerns about your appearance in promotional content, please contact us using the details provided above and we will consider your request appropriately.

12. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to:

  • Provide our services

  • Maintain business and financial records

  • Meet legal, accounting or reporting requirements

  • Resolve disputes

  • Enforce agreements

  • Prevent fraud or misuse

When personal data is no longer required, we will take reasonable steps to securely delete or anonymise it.

13. Your Data Protection Rights

Under UK GDPR, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal data

  • Request restriction of processing

  • Object to certain processing

  • Request data portability

  • Withdraw consent where processing is based on consent

These rights are subject to certain legal conditions and exemptions.

To exercise your rights, please contact us using the details provided above.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your personal data has been handled unlawfully.

14. Data Security

We take appropriate technical and organisational measures to protect personal data against:

  • Unauthorised access

  • Accidental loss

  • Destruction

  • Misuse

  • Alteration

  • Unauthorised disclosure

However, no online service can be guaranteed to be completely secure, and you should take appropriate steps to protect your own devices and account information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or how we process personal data.

Any updated version will be published on this page and will take effect from the date it is published.

Last updated: 19 August 2026